August is Child Support Awareness Month, a national campaign aimed to spread awareness about child support services. The Sacramento County Department of Child Support Services (DCSS) takes this time to celebrate the thousands of families and children they serve and acknowledge parents as they make a positive impact on the health and financial well-being of their children.

“Studies show that having each parent involved in a child’s life improves overall well-being—they are likely to do better in school, have lower dropout and incarceration rates, go on to college, and lead happier and healthier adult lives. Each family is unique and we tailor our assistance to your specific circumstances,” said Hardy-Porter. “You might need help with genetic testing, establishing court orders, modifying child support amounts or facilitating the collection of payments. We can also help if you’ve lost your job, your driver’s license or passport has been suspended or you owe back support payments. Our services are free and we are here to help.”

Terrie Hardy-Porter, Director of Sacramento County Department of Child Support Services

DCSS managed more than 72,500 cases and distributed more than $124,000,000.00 in child support for those families in the last federal fiscal year. While focusing on obtaining the financial and medical support a child needs, staff encouraged parents to consider how all types of support from a parent will shape their child’s future.  
10 Important Facts about Child Support

  1. DCSS is a neutral third party and does not represent the child, parents or guardians. Either parent can open a child support case by contacting DCSS.
  2. A legal parent does not have to be a biological parent. Legal parentage is determined by marriage, voluntary declaration of parentage or court order. 
  3. Ignoring a child support action does not make it go away. If you do nothing, the court will assume you agree with what was requested. 
  4. Two important factors in determining how much child support is due are the income of each parent and the actual time the child spends with each parent. Parents may go to the California Guideline calculator to get an idea of how much child support may be due. 
  5. If a parent has no income, the court can consider earning capacity in deciding how much a parent should be ordered to pay. Earning capacity is the ability and opportunity to earn income.  
  6. If your circumstances change—losing a job, getting a raise, going to jail—it is important that you contact a child support office or the courts to address your new situation.
  7. Child support must be paid directly to the person determined to receive support within the court order unless your case is open with a child support office. If your case is opened with a child support office, payments must be made directly to the State of California Disbursement Unit, which will send your payment to the correct party. 
  8. Child support must be paid, even if the other parent is not allowing the parent paying support to see the child and even if you have a change in circumstances. 
  9. Child support is due and payable until the balance is paid in full. When you do not pay child support as ordered by the court, the unpaid amount becomes past due and accrues interest.
  10. Your driver’s license might be suspended for nonpayment of child support. If your driver’s license is suspended, you may negotiate a release with a child support caseworker. 

The department understands that parents who worry about their children, relationships and money have major life stressors and navigating the complex legal system can be very challenging. DCSS wants to partner with families as a bridge to a world of possibilities.
Services are free to both parents, focusing on the establishing and enforcing of court orders for paternity (legal fatherhood), child support and health insurance coverage. DCSS will open a case at the request of either parent.  


To learn more about the Sacramento County Department of Child Support Services, visit their website, call 866-901-3212 or read their online publication in Sacramento News and Review. Read a message from Governor Gavin Newsom on Child Support Awareness Month.



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Born and raised in Rio Linda, graduate of Rio Linda High School, and resident for most of the last 50 years. Committee Chair for the Rio Linda Elverta Visions Committee, announcer for the Rio Linda Little League Parade, Keeper of the Archway Lights, and outspoken advocate for the community.